✿ Returns Policy

We want you to feel the good karma in every package — but if something doesn’t vibe with you, we’re here to help.

➤ We accept returns within 14 days of delivery on eligible items. To qualify for a return:

  • Items must be unused, unworn, and in original condition
  • Items must be returned with original packaging
  • You must contact us at hello@shopgoodkarmaco.com within 7 days of receiving your item

Please note:

  • Crystals, spiritual tools, sale items, and “Extra Loved” (imperfect) items are final sale and cannot be returned.
  • Return shipping costs are the responsibility of the customer.
  • Once your return is received and approved, your refund will be issued to the original payment method (please allow 5–7 business days for processing).

✿ Refund Policy

If your order arrives damaged or you receive the wrong item, we’ll make it right!

Please email hello@shopgoodkarma.com with your order number and a photo of the issue within 3 days of delivery. We’ll be happy to:

  • Offer a refund
  • Replace the item (if available)
  • Issue store credit

Note: We cannot offer refunds for:

  • Crystals with natural inclusions, lines, or minor imperfections (these are part of their beauty!)
  • Buyer’s remorse or change of mind

✿ Exchanges

We do not offer direct exchanges at this time. If you’d like a different item, please return your original item for a refund and place a new order.