FAQ's
Welcome to the Good Karma Co. FAQ page! Here you’ll find quick answers to the most common questions about orders, shipping, payments, returns, and more. If you can’t find what you’re looking for, feel free to reach out to us anytime.
How do I place an order?
Simply browse our shop, choose your favorite items, add them to the cart, and complete checkout. You’ll receive an order confirmation email right away.
How do I track my order?
Once your order ships, a tracking number will be sent to your email. Tracking updates may take 24–48 hours to appear.
My tracking shows “delivered,” but I didn’t receive anything. What should I do?
Please check with neighbors, building staff, or your local post office.
If you still can’t locate your package, contact us within 7 days so we can assist.
If you still can’t locate your package, contact us within 7 days so we can assist.
What is your return policy?
We accept returns within 7 days of delivery for unused, unworn items in original condition.
For full details, please see our Return Policy page.
For full details, please see our Return Policy page.
How do I contact customer service?
You can reach us anytime at: hello@shopgoodkarmaco.com
Our team typically responds within 24–48 hours.
Our team typically responds within 24–48 hours.
Do you offer first-time customer discounts?
Yes! our store offers a first-time discount. For this you can subscribe our newsletter and a dicount code for 10% off on your first order.